What is the cost of shipping fee?

The shipping fee will depend on many factors; your quantity of order(s), including its weight and location/distance. Please be mindful that the starting price of the shipping fee will be dependent on the selected courier.

How many days will it take to receive my order(s)?

After receiving your order(s) confirmation you will be able to track your order(s) and expect arrival around 7-14 days from the date of purchase. Your orders may take longer than expected come peak season.

I still haven’t received my shipment, What to do?

Once the shipping status is shown"shipped out"but item not received, you may reach out to our customer service "[email protected]" to help you track your parcel and its current location.

However, with regards to specific date on when you’ll receive the items is already out of our control. For this matter, you can ask for a follow-up and verify the parcel(s) status with the selected courier.

Where's the size chart?

Size chart is included in the photo carousel when you view the product that you want to purchase. If you have further inquiries regarding size may also reach out to our customer service.

What is your Return & Exchange Policy?

Generally, only defective items or wrong order(s) sent by our staff may be exchanged. Once orders are confirmed, we cannot cancel it anymore. We do not accept refunds.

Where is your Store located? Store hours?

Official Tiktok, Instagram account

Operating hours: Monday to Sunday - 8AM-5PM (CS will be able to assist with concerns within the timeframe)

How do I contact you guys?

[email protected] General concerns / customer service / for product inquiries

[email protected] - For business proposals / marketing collaboration

09661692695 - Online sales concerns